We are excited to be working with you.

Terms and Conditions:

By scheduling an appointment through our systems or over the phone, and leaving a Service Retainer / Deposit, you agree to be legally bound by the following terms:

The Service Retainer is NON-REFUNDABLE and reserves a specific date and time with your artist. Once that time is reserved for you, your artist turns away other clients who could have booked it. Tattoo artists are paid for the work they perform, so when you reserve their time and do not show up as scheduled, that time and income cannot always be replaced. The service retainer also facilitates and partially compensates our team for the act of scheduling your appointment, setting reminders and notifications, modifying calendars and planning / preparing the artwork you have requested. Drawing time is a separate charge in most instances. Speak to your artist if they have requested a Drawing Appointment prior to your tattoo appointment.

You are allowed one (1) reschedule with sufficient notice. If you need to change your appointment, please give us at least 7-14 days' notice. Your Service Retainer will be transferred to the new appointment if scheduled prior to the original date of service. If you reschedule a second time, your original Service Retainer is forfeited and a new Service Retainer will be required to reserve another appointment. Repeated rescheduling may require a larger retainer or prepayment before additional time will be reserved.

Cancellations, reschedules with less than 3 days' notice, and no-shows result in the immediate loss of your Service Retainer / Deposit. A new Service Retainer will be required before another appointment can be scheduled. Service Retainers are not refundable because you changed your mind, cannot make your appointment, booked incorrectly, or decided not to move forward. In some circumstances, and solely at our discretion, we may allow the amount to remain as credit toward a future service. Any credit remains non-refundable and cannot be sold or transferred to another person without prior written authorization by upper management.

Please make sure you are scheduling the correct appointment before you book. Schedule the artist, service, and amount of time your artist or the Aloha Tattoos team instructed you to schedule, and make sure you are prepared to be at the shop on the date and time you select. If you aren't sure what to schedule, contact us first. We are happy to help you get it right before you reserve an artist's time.

Finally, please make sure the phone number and email address you provided are correct.

ALL Service Retainers and by extension, All Deposits, are valid for 2 years from the time they are payed. Your service retainer is used for Project Administration and artist compensation for time spent on your requested project leading up to your requested day/days. A portion of your service retainer will be used as a “deposit” to hold the day and time you requested.

We reserve the right to refuse service to anyone at any time for any reason.

If you don't hear from us within 24 hours, or if you have questions about your appointment, please call or text the shop for assistance before your scheduled appointment day.

It is your responsibility to ensure you have provided the correct information. Please don’t just assume we know your information.

If you enable DND "Do Not Disturb" through our shop communications, we are unable to contact you by any means. You lock us out of the ability. By enabling DND on any email, phone or text, you elect to forget any deposits or service retainers and we assume you do not want to hear from us in any fashion.

You can schedule a FREE consultation through our website or social media, and answers to most common questions can be found on our FAQ page.

By completing your booking and submitting your Service Retainer / Deposit, you acknowledge that you have read, understand, and agree to these terms and conditions without question..

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We look forward to working with you and appreciate you respecting the time our artists have reserved for you. If you haven’t already, you can get answers to most common questions on our FAQ page.